Privacy Policy

Last Updated: January 2025

1. Introduction

RDC Web Design (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, disclose, store, and safeguard personal information when you visit our website or engage our services.
We comply with the Data Privacy Act of 2012 (DPA) of the Philippines and take into account relevant principles of the General Data Protection Regulation (GDPR) of the European Union.

2. Data Controller & Contact Details

RDC Web Design is the data controller responsible for your personal data.
Email: manage@rdcwebdesign.com

If you have any questions about this Privacy Policy or your data rights, please contact us at the email address above.

3. Personal Data We Collect

We may collect the following information:

Contact details: name, email address, phone number, company name, job title
Billing details: billing address, payment information (for invoicing)
Technical data: IP address, browser type, device information, referral URL, pages visited, timestamps
Communications: project briefs, messages, feedback or emails you send us
Optional data: any files, logos or content you voluntarily submit for project purposes

We collect information either directly (via forms or email) or automatically through cookies and analytics tools.

4. Legal Basis / Lawful Processing

We process data based on:

Consent (when you voluntarily submit data or accept cookies);
Contractual necessity (to provide services you request);
Legal obligation (for tax or regulatory compliance);
Legitimate interests (improving our services, preventing fraud, ensuring security).

All processing follows DPA principles of transparency, legitimate purpose, and proportionality.

5. How We Use Your Information

We use your personal data to:

Deliver and manage our web design, development, and related services
Respond to inquiries and prepare quotes or proposals
Send project updates, billing and support communications
Improve our website functionality and user experience
Conduct analytics and performance tracking using tools like Microsoft Clarity and Google Analytics
Send marketing updates (if you opt-in)
Comply with legal and regulatory requirements

We retain data only as long as necessary for these purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking tools to provide a better browsing experience.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website. Clarity captures anonymized heatmaps and session recordings to help us improve usability. It does not collect personally identifiable information.
Data collected through Clarity may be processed by Microsoft according to its Privacy Statement.

Other Cookies

We may also use Google Analytics and similar cookies for traffic analysis and performance monitoring.
You can control cookie preferences through your browser. Disabling cookies may affect certain features of the site.

7. Sharing and Disclosure of Data

We do not sell personal data. We may share information with:

Service providers – hosting, email, payment, security and analytics partners (including Microsoft Clarity and Google Analytics) who process data on our behalf under confidentiality agreements.
Regulatory or legal authorities – if required by law or court order.
Business transfers – in the event of a merger or acquisition, subject to data protection requirements.

Where data is transferred outside the Philippines or EEA, we ensure appropriate safeguards (such as standard contractual clauses) are in place.

8. Data Retention

We retain personal data only as long as necessary for service delivery, compliance, or dispute resolution. When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Under the Philippine Data Privacy Act:

Right to be informed
Right to access
Right to rectify or update
Right to erasure or blocking
Right to data portability
Right to lodge a complaint with the National Privacy Commission (NPC)

Under the EU GDPR (for EEA users):

Right to access and obtain a copy of your data
Right to rectification or erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent without affecting previous lawful processing

To exercise any of these rights, please email us at manage@rdcwebdesign.com. We will respond within the time period that is required by law.

10. Security Measures

We implement administrative, technical, and physical safeguards including encryption, firewalls, access controls and secure servers to protect your data against unauthorized access or disclosure

While we use reasonable security measures, no online system is completely secure.

11. Data Breach Notification

If a breach involving personal data occurs that poses a risk to individuals, we will notify affected data subjects and the National Privacy Commission in accordance with applicable laws.

12. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us data without consent, contact us immediately to delete it.

13. Links to Third-Party Websites

Our website may contain links to third-party sites or platforms. We are not responsible for their privacy practices or content. Please review their respective policies before sharing data.

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Revised versions will be posted on this page with the updated date above. Significant changes may be communicated via email or site notice.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data processing practices, please contact:
RDC Web Design
📧 manage@rdcwebdesign.com